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Frequently asked questions
Please select a question...
- Why is it called phishing?
- How long have phishing and Trojan attacks been around?
- What is being done to stop phishing?
- How do the phishers get your email address?
- How successful are the criminals who use phishing scams?
- Who do I report a phishing incident to?
- What do I do if I think I have already disclosed my personal security details on a phishing site?
- Who do I contact if I think that I have been targeted by a Trojan?
- What should I do if I receive a money mule email or advert?
- What should I do if I have become involved in a Money Mule scam?
- Is it safe to continue to use online banking?
- If I have had money withdrawn from my account by criminals, will I get a full refund?
- How much are current online UK banking fraud losses?
- Where can I get more information about keeping my PC secure?
Types of scams
Protecting yourself
Spotting scams
Want to know whether you have received a fraudulent phishing email or been infected with malware? Just click on the links below to view our rogue's gallery of confirmed fraudulent and malware-infected emails.
Phishing emails
Browse our database of confirmd fraudulent phishing emails, sorted by the name of the bank they purport to originate from...
Malware emails
Latest scams as well as some older malware emails...
Money mule emails
Browse our database of confirmed money mule recruitment emails, organised by date...
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