About us
Bank Safe Online is a free, independent information website about banking safely online and avoiding scams in the UK. We publish advice; we don't handle cases.
Who runs this website
This website is run by GW SOLUTIONS Ltd, Asen Zlatarov 16, Plovdiv 4000, Bulgaria (VAT BG201793517). We also run the bank-details checking services IBAN.com and SortCodes.co.uk.
Bank Safe Online was originally set up in the early 2010s by the UK payments industry. That organisation no longer exists and is not involved with this website today. We've rewritten all the advice from scratch to reflect today's scams and today's rules.
We are not a bank
We're not connected to any bank, the police, the government or any official body. We can't see or access your bank account, stop payments, recover money, investigate scams or advise on your individual situation. If you have a problem, contact the proper authority: your bank on 159, the police via Report Fraud, or the organisations on our Where to get help page.
How we keep the advice accurate
- Our advice is based on official guidance from organisations such as the National Cyber Security Centre, the Financial Conduct Authority, the police and the UK banking industry.
- Every page shows when it was last reviewed. We review the site regularly and when rules change.
- Spotted something out of date or wrong? Please tell us.
How we're funded
The site is free to use and has no tracking or advertising cookies. We link to our own bank-details checking tools, IBAN.com and SortCodes.co.uk, where they genuinely help. These links are always marked "Our tool". Our advice is the same whether or not you use them.
Contact us about the website
For corrections, broken links and feedback about this website only:
Email: contact@iban.com
Post: GW SOLUTIONS Ltd, Asen Zlatarov 16, Plovdiv 4000, Bulgaria
We can't respond to reports of scams or requests for help with a case; please use the authorities above instead. Please don't send us bank details, passwords or copies of ID. We will never contact you first, and we'll never ask for your banking details. Anyone claiming to be from Bank Safe Online and asking for money or details is a scammer.
Last reviewed: October 2026