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Frequently asked questions
Please select a question...
- Why is it called phishing?
- How long have phishing and Trojan attacks been around?
- What is being done to stop phishing?
- How do the phishers get your email address?
- How successful are the criminals who use phishing scams?
- Who do I report a phishing incident to?
- What do I do if I think I have already disclosed my personal security details on a phishing site?
- Who do I contact if I think that I have been targeted by a Trojan?
- What should I do if I receive a money mule email or advert?
- What should I do if I have become involved in a Money Mule scam?
- Is it safe to continue to use online banking?
- If I have had money withdrawn from my account by criminals, will I get a full refund?
- How much are current online UK banking fraud losses?
- Where can I get more information about keeping my PC secure?
Visa/Mastercard
All the emails on this page are confirmed fraudulent phishing emails. If you have received any of the emails below please delete them. If you have responded to any such emails (for example by clicking on a link they contain and filling in your account details on what appears to be a bank's web site) - please contact your bank or credit card issuer IMMEDIATELY!
Visa phish
Visa phish
MasterCard Internet Online card record update
Security Advisory
Protect Your money with MasterCard profile
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