Do you have a question about general online banking safety that you would like us to respond to? If so please email us at
We will aim to get back to you within a day or so.
If you wish to send us a suspect email as part of your request for advice, you can do this by either:
Forwarding your suspect email
Open the suspect email, click the forward button, and send it to
You can add the advice information you are requesting at the top of the forwarded email.
Attaching the suspect email to a new email
Create a new email in your email in your PC or Mac based email software addressed to
drag and drop the suspect email from your inbox into the body section of the new email.
Please note that this method will not work for web based email services e.g. Hotmail, Yahoo! Mail etc.