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Frequently asked questions
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- Why is it called phishing?
- How long have phishing and Trojan attacks been around?
- What is being done to stop phishing?
- How do the phishers get your email address?
- How successful are the criminals who use phishing scams?
- Who do I report a phishing incident to?
- What do I do if I think I have already disclosed my personal security details on a phishing site?
- Who do I contact if I think that I have been targeted by a Trojan?
- What should I do if I receive a money mule email or advert?
- What should I do if I have become involved in a Money Mule scam?
- Is it safe to continue to use online banking?
- If I have had money withdrawn from my account by criminals, will I get a full refund?
- How much are current online UK banking fraud losses?
- Where can I get more information about keeping my PC secure?
Types of scams
Protecting yourself
Frequently Asked Questions
How long have phishing and Trojan attacks been around?
Although phishing has been around for some years, the first more sophisticated phishing attacks started in March 2003 on bank customers abroad before spreading to the UK in September 2003. Whilst the threats posed by viruses and Internet worms have been growing for some time, the use of Trojans to capture sensitive information entered into web sites is a relatively new phenomenon which started to become apparent in mid-2004.
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